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Foster & Associates Inc. Privacy Policy

Effective Date: July 01, 2025

Foster and Associates Inc. (“we,” “us,” “our”) is committed to protecting the privacy and confidentiality of personal information in our care. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in compliance with applicable Canadian privacy laws, including Alberta’s Personal Information Protection Act (PIPA) and the federal Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Scope

This Privacy Policy applies to all personal information we collect from clients, prospective clients, employees, and third parties in connection with the insurance products and services we provide.

2. What Personal Information We Collect

We may collect the following types of personal information:

  • Identifying information: Name, address, email, phone number, date of birth.

  • Financial information: Banking details, payment information, and credit history (if applicable).

  • Insurance-related information: Policy numbers, claims history, risk profiles, and related documentation.

  • Employment information: For employees or applicants, resumes, work history, and background checks.

  • Other information: Any other details required to provide insurance products or services.

3. How We Collect Personal Information

We collect personal information through:

  • Application forms, claims forms, and supporting documentation provided directly by you.

  • Communications via phone, email, website, or in person.

  • Third-party sources, such as insurers, adjusters, and service providers (with your consent).

4. Purpose of Collection

We collect, use, and disclose personal information for purposes including:

  • Assessing insurance needs and providing quotes.

  • Placing and servicing insurance policies.

  • Managing claims and providing ongoing support.

  • Billing, accounting, and administrative purposes.

  • Meeting regulatory, legal, and compliance requirements.

  • Employment and human resources management (for staff and applicants).

5. Consent

By engaging with Foster and Associates Inc., you consent to the collection, use, and disclosure of your personal information for the purposes described in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

6. Disclosure of Personal Information

We may share personal information with:

  • Insurance companies, underwriters, and claims adjusters.

  • Service providers who assist us in delivering services (e.g., IT providers, auditors).

  • Legal and regulatory authorities, as required by law.

We do not sell or trade personal information.

7. Protection of Personal Information

We implement physical, organizational, and technological safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction. These include secure office facilities, encrypted systems, and restricted employee access.

8. Retention and Destruction

Personal information is retained only as long as necessary to fulfill the identified purposes or as required by law. Once no longer needed, it is securely destroyed or anonymized.

9. Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections where necessary. Requests should be submitted in writing to our Privacy Officer (contact details below).

10. Website and Cookies

If you use our website, we may collect non-identifiable information (such as IP addresses or browser data) for analytics and security purposes. Our website may use cookies to enhance your experience; you may adjust your browser settings to refuse cookies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on our website with the updated effective date.

12. Contact Information

Questions, concerns, or requests regarding this Privacy Policy, please contact our office.

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